Leading Fintech & Banking

Problem Statement

An AI-enabled digital banking and FinTech platform faced three main challenges:

Key Challenges

Operation Effectiveness: Transitioning from merely having policies (Type I) to demonstrating that controls consistently operated effectively over a full year (Type II).
Align with Partner Requirements: Explicitly addressing confidentiality requirements from top-tier financial institutions.
Validate Defense-in-Depth: Providing independent validation of their multilayered security architecture (including application, host, and perimeter security).

Challenges

AI-Enabled Platform

Digital banking and FinTech platform requiring robust security

Sensitive Financial Data

Protecting critical financial information and transactions

Client Personal Data

Ensuring privacy and confidentiality of customer data

Our Approach

The client partnered with an independent CPA to conduct a Type II Audit, which involved two phases:

Phase I

Readiness assessment followed by a 6-month monitoring period.

Phase II

Key Controls and Evidence Tested for Trust Service Criteria.

Security

Protection against unauthorized physical access
Access Control: Tested the Role-Based Access Control (RBAC) matrix to confirm that development staff could not access production customer data without explicit, time-bound approvals

Availability

Ensuring systems and data are available for operation and use
Disaster Recovery (DR) Testing

Confidentiality

Protecting confidential information from unauthorized disclosure
Data Encryption & Classification

Outcomes & Results

SOC 2 Type II Certified

Successfully achieved certification demonstrating effective controls

20%

Sales Increase

Sales up by 20% following certification

Secure & Safe Client

Enhanced security posture and client protection

Investor Confidence

Boosted investor confidence and added new logos

Key Achievements

Compliance & Security

Successfully transitioned from Type I to Type II certification
Validated multilayered security architecture
Met confidentiality requirements from top-tier financial institutions
Independent validation of defense-in-depth security

Business Impact

20% increase in sales
Enhanced investor confidence
Added new client logos
Improved market positioning

Case Study Summary

Client